The challenge
Rooted in Western Canada with a vision of “Changing skylines, building futures,” Pagnotta is a family-owned construction company specializing in concrete construction and construction management. With 215 employees and peak volumes of up to 600 invoices per month, the AP team needed greater efficiency, accuracy, and control in its financial operations.
Before implementing Contexture in September 2023, Pagnotta’s Accounts Payable process was highly manual, time-consuming, and resource-intensive.
Key challenges included:
- High cost per invoice: Fully-loaded invoice processing costs (time, paper, storage, rework) reached $15–$20 per invoice.
- Labour-intensive manual work: Staff were spending most of their time on non-value-added tasks like manual PO matching, data entry, chasing approvals, and filing documents — resulting in 10–15 day cycle times.
- Risk of errors and duplication: Manual entry increased the chances of data entry mistakes and duplicate payments, often caught only during reconciliations.
- Limited visibility during approval pipeline: Pagnotta needed better visibility during the invoice approval process to support proactive financial oversight and decision-making.
- Opportunity to expand existing ERP capabilities: Pagnotta sought a solution that would enhance their existing Jonas ERP investment with stronger AP automation, smarter invoice validation, and standardized workflows across entities.
Pagnotta needed a modernized AP automation layer that complemented Jonas ERP – improving accuracy, control, and visibility while retaining the system they trusted.
The solution
Pagnotta selected Contexture for its seamless integration with Jonas and its ability to expand AP automation capabilities without disrupting existing financial processes.
The AI-enhanced AP workflow automated invoice intake, data capture, routing, approval, and posting — standardizing the end-to-end process across all Pagnotta subsidiaries.
Key capabilities delivered included:
- Expanded AP automation within Jonas: Contexture enhanced the AP process by extracting invoice data, performing PO matching, and delivering structured, validated information directly into Jonas, increasing accuracy, speed, and confidence.
- Smart validation and exception handling: Custom rules prevented invoices from exceeding PO amounts without approval, strengthening cost control before expenses reached the budget.
- Optimized invoice number handling: Flexible formatting rules (such as digit filtering or normalization) ensured smoother compatibility with Jonas’ invoice field format, significantly reducing the risk of duplicate invoice entries.
- Improved visibility throughout approvals: A standardized summary page and enhanced documentation enabled better financial oversight throughout the approval workflow, giving leaders clearer insight into pending invoices and commitments.
The outcome
By implementing Contexture, Pagnotta modernized its AP operations and equipped its finance team to shift from paperwork to value-added financial management.
| Metric | Before Contexture | After Contexture | Impact |
|---|---|---|---|
| Fully-loaded Cost Per Invoice | $15-$20 | $4-$6 | Up to 80% reduction |
| Invoice Processing Time | 10-15 days | 5-7 days | Over 50%+ faster |
| Duplicate Payments | Risk existed | Eliminated | 100% avoidance |
Strategic results:
- Stronger financial controls: Automated matching and validation eliminated duplicate payments and improved spend governance.
- Increased team efficiency: AP staff now spend time on higher-value tasks – supporting project teams and improving financial accuracy – rather than data entry.
- Built for scale and growth: Standardized workflows across all subsidiaries streamline month-end financials and position Pagnotta for continued expansion.
Final assessment
When asked what they would say to another construction company considering Contexture, Pagnotta’s feedback was clear:
“Go for it. Contexture delivers exceptional ROI and is absolutely a step in the right direction.”
With its flexibility, strong integration, and ability to extend the AP capabilities of Jonas ERP, Contexture has become an essential element of Pagnotta’s financial operations – providing accuracy, control, and confidence in their data.
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